AAA Heating And Air Conditioning at 328 East Avenue C, Killeen

Reviews

• A Google User

  Mar 16, 2018
  ★ ☆ ☆ ☆ ☆
  Luckily we did not have to choose AAA on our own. They were given to us by our home warranty company, and I would hope that they will never use them again. My AC was properly not working for a month. I had to call them numerous times to schedule for them to come out. They no showed I don't know how many times and never called me to tell me they weren't coming. They were rude, no customer service skills, and unreliable. They also ended up canceling my service request because they said I was the rude one! I have had to report them to the BBB, and I am letting everyone know to stay away from them. I ended up having to get another contractor out and forking out another $60. Turns out it was just the relay switch. Which AAA told me it was either the compressor or the fan, even though the 2 times they came they said "nothing was wrong with it". And when they cleaned a coil they never took it out to clean it! Highly disgusted with them and their work ethics!

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